Partzile SMS Privacy Policy
Last Updated: 22 June 2026
1. Introduction
This Privacy Policy explains how Partzile (Pvt) Ltd ("Partzile", "we", "our", or "us") collects, uses, stores, protects, and discloses information when you access or use Partzile SMS and related services.
By using the Platform, you consent to the practices described in this Privacy Policy. This Privacy Policy forms part of the Partzile SMS Terms of Service.
2. Information We Collect
Business Information
- Business name
- Trading name
- Registration number
- Tax identification numbers
- Branch information
- Business addresses
- GPS locations
User Information
- Names
- Email addresses
- Phone numbers
- User roles
- Login credentials (encrypted)
Inventory Information
- Product details
- Product images
- Stock levels
- Pricing information
- Supplier information
- Purchase records
Customer Information
- Customer names
- Contact details
- Purchase histories
- Account balances
Transaction Information
- Sales records
- POS transactions
- Payments
- Returns
- Discounts
- Stock movements
Technical Information
- Device information
- Browser information
- Operating system
- IP addresses
- Usage logs
- Access timestamps
3. How We Use Information
- Provide platform services
- Manage subscriptions
- Generate reports
- Improve system performance
- Detect fraud
- Enhance security
- Deliver AI-powered recommendations
- Process payments
- Provide customer support
- Comply with legal obligations
4. Public Marketplace Listings
Where a Client elects to publish inventory publicly, the following information may become visible to the public:
- Product names
- Product descriptions
- Product images
- Product prices
- Business names
- Contact details
- Business locations
- GPS coordinates
Publication is entirely optional and controlled by the Client.
5. Data Sharing
We do not sell Client data.
Service Providers
- Cloud hosting providers
- Payment processors
- SMS providers
- Email providers
- AI service providers
- Analytics providers
Legal Authorities
Where required by law, court order, regulatory authority, or law enforcement agency.
6. Data Security
We implement commercially reasonable safeguards including:
- Encryption
- Firewalls
- Access controls
- Security monitoring
- Audit logging
- Password protection
No electronic system is completely secure and we cannot guarantee absolute security.
7. Data Retention
- During active subscriptions
- During licence grace periods
- As required by law
- For legitimate business purposes
Archived or terminated accounts may be retained for compliance, recovery, or dispute resolution purposes.
8. Client Responsibilities
- Obtaining consent from their employees and customers where required.
- Maintaining confidentiality of login credentials.
- Protecting exported reports and backups.
9. Cookies and Analytics
- Maintain sessions
- Improve functionality
- Analyse usage
- Enhance security
10. International Data Transfers
Client information may be stored or processed in data centres located outside Zimbabwe. By using the Platform, Clients consent to such transfers.
11. User Rights
- Access to personal information
- Correction of inaccurate information
- Deletion of information
- Restriction of processing
Certain requests may be denied where legally permitted.
12. Changes to this Policy
Partzile may update this Privacy Policy from time to time. Continued use of the Platform constitutes acceptance of the updated Privacy Policy.
13. Contact Information
Partzile (Pvt) Ltd
Website: https://partzile.co.zw
Email: info@partzile.co.zw
See also: Terms of Service, Service Level Agreement, Acceptable Use Policy.