Partzile SMS Terms of Service

Last Updated: 22 June 2026

Documents incorporated by reference

The following policies form part of these Terms. By accepting these Terms you also accept each of them:

1. Introduction

These Terms of Service ("Terms") govern the access to and use of the Partzile SMS Platform ("Platform"), operated by Partzile (Pvt) Ltd ("Partzile", "we", "our", or "us").

By registering for, accessing, installing, or using Partzile SMS, you ("Client", "Subscriber", "User", or "Organization") agree to be bound by these Terms. If you do not agree with these Terms, you must not access or use the Platform.

2. Definitions

For purposes of these Terms:

Platform means the Partzile SMS cloud-based stock management, inventory control, point-of-sale, analytics, reporting, and business management software.

Tenant means a business entity registered on the Platform.

Branch means any physical or virtual location operated by the Client and registered within the Platform.

Subscription means the paid licence granting access to the Platform.

User Account means any administrator, manager, employee, cashier, auditor, or other account created under a Client's subscription.

Marketplace Services means any inventory advertising, product visibility, supplier visibility, marketing, customer engagement, or public listing features made available by Partzile.

3. Nature of Service

Partzile SMS is provided as a Software-as-a-Service (SaaS) platform.

The Platform may include:

Partzile may modify, improve, replace, discontinue, or introduce features without prior notice.

4. Subscription and Licensing

4.1 Licence Grant

Partzile grants the Client a limited, non-exclusive, non-transferable, revocable licence to use the Platform during an active subscription period.

The licence does not transfer ownership of the software.

4.2 Branch-Based Licensing

Subscriptions may be charged:

at Partzile's discretion.

4.3 Subscription Tiers

Features available to a Client shall depend on the subscription package selected.

Partzile reserves the right to alter subscription packages, pricing, storage limits, feature allocations, and usage limits.

5. Subscription Payments

5.1 Fees

Clients agree to pay all applicable subscription fees.

Fees may include:

5.2 Payment Failure

Failure to make payment when due may result in:

without liability to Partzile.

5.3 Price Changes

Partzile may revise subscription fees at any time upon reasonable notice.

Continued use after such changes constitutes acceptance.

6. Licence Expiry and Account Locking

Upon licence expiry:

Stage 1: Grace Period — The Client may retain limited read-only access for a period determined by Partzile.

Stage 2: Restricted Access — The Client may lose access to:

Stage 3: Suspension — Partzile may suspend the account entirely.

Stage 4: Data Removal — If the subscription remains unpaid for an extended period determined by Partzile, Partzile may archive, anonymize, or permanently delete data.

Clients are responsible for maintaining their own backups.

7. Client Responsibilities

The Client agrees to:

The Client remains solely responsible for all activities performed using its accounts.

8. AI Features Disclaimer

Partzile SMS may provide AI-generated:

Such outputs are informational only.

Partzile does not guarantee:

Clients must independently verify all AI-generated information before acting upon it.

9. Inventory and Financial Accuracy

The Platform assists with inventory and financial record keeping.

Partzile does not guarantee that:

Accuracy depends on information entered by users.

Clients remain solely responsible for:

10. Public Marketplace and Product Visibility

Where enabled, Clients may elect to publish selected inventory information to public users.

Published information may include:

The Client warrants that it has authority to publish such information.

Partzile assumes no responsibility for:

Any transaction arising from marketplace visibility occurs directly between the Client and third parties.

11. User Conduct

Users shall not:

Violations may result in immediate suspension.

12. Data Ownership

The Client retains ownership of business data entered into the Platform.

Partzile retains ownership of:

Nothing in these Terms transfers intellectual property rights to the Client.

13. Data Processing and Privacy

Partzile may collect and process:

for:

A separate Privacy Policy forms part of these Terms.

14. Data Backups and Recovery

Partzile may perform routine backups.

However:

Clients should maintain independent backups of critical information.

15. Service Availability

Partzile aims for high service availability but does not guarantee uninterrupted access.

Services may be affected by:

Partzile shall not be liable for losses arising from downtime.

16. Third-Party Services

The Platform may integrate with:

Partzile is not responsible for interruptions, errors, or failures caused by third-party providers.

17. Limitation of Liability

To the maximum extent permitted by law:

Partzile shall not be liable for:

Whether arising from contract, negligence, tort, or otherwise.

Partzile's total liability shall never exceed the amount paid by the Client during the three (3) months immediately preceding the event giving rise to the claim.

18. Indemnity

The Client agrees to indemnify and hold harmless Partzile, its directors, employees, contractors, and affiliates against claims arising from:

19. Confidentiality

Both parties agree to maintain confidentiality regarding:

except where disclosure is required by law.

20. Intellectual Property

All intellectual property rights in the Platform remain the exclusive property of Partzile.

Clients may not:

without written consent.

21. Termination

Partzile may suspend or terminate access immediately where:

Termination does not relieve the Client of outstanding payment obligations.

22. Force Majeure

Partzile shall not be liable for failure to perform obligations resulting from events beyond reasonable control including:

23. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Zimbabwe.

Any dispute shall first be referred to mediation.

Where mediation fails, disputes shall be submitted to the courts of Zimbabwe, which shall have exclusive jurisdiction.

24. Amendments

Partzile may amend these Terms from time to time.

Updated Terms shall become effective upon publication on the Platform or website.

Continued use of the Platform constitutes acceptance of the revised Terms.

25. Contact Information

Partzile (Pvt) Ltd

Email: info@partzile.co.zw

Important Notice: Partzile SMS is a business management tool. It does not replace professional accounting, auditing, tax, legal, inventory control, or business advisory services. Users remain solely responsible for business decisions, regulatory compliance, stock verification, and financial reporting.